Technical problems

[yuzurujenn]

Are you looking for any specific videos? Maybe I can help you find elsewhere..   (DM me)

[Planet Hanyu Staff]

Hi everyone

 

Sorry for the late reply. We're currently undergoing a review and maintenance of some of our boxes. This will take some weeks due to tight schedules and other commitments. We kindly ask you for your patience and highly recommend to enjoy in the meantime the Translations Box.

 

Planet Hanyu

[siriusyorion]

Entonces por esa razón no de pueden ver los videos de ice show?

[yuzuangel]

Sorry for the technical issues, we were trying to figure out the best way to deal with some events. DM me if you have any specific questions about the missing sections! 

[Kazuha]

Hello! When my friend tries to create an account today, it was said she didn't pass the security check. However, I am sure her answers were correct. Could it be possible that the function is broken or glitching?

[irlandzkimnich67]

Does anyone know what happened to video database? I really wanted to watch something on Friday and it was marked as "offline"? Is it permanently dead or what happened? 

[Jylessa]

I thought it was only me

 

I hope it gets fixed soon!

[Cudelr]

Yeah i noticed the video tab went missing and if you try to use a link it says its offline. I sent a message through contact us an havent heard anything. I can't find any info anywhere addressing the missing video archive either. I really hope it isnt gone forever and can be fixed soon.

[AFR92]

2 hours ago, Cudelr said:

Yeah i noticed the video tab went missing and if you try to use a link it says its offline. I sent a message through contact us an havent heard anything. I can't find any info anywhere addressing the missing video archive either. I really hope it isnt gone forever and can be fixed soon.

It's also missing for me, although I have heard it isn't missing for everyone. If you hear back from support, I would really appreciate it if you could update us on this thread!

[yuzurujenn]

DM me, I'll try to help.

[AFR92]

@yuzurujenn you are much appreciated!!

[Jylessa]

I'll try to do that, thanks!!!

[irlandzkimnich67]

It's nice to see im not alone (yep trying to hit 10 posts rn 🤣)

[AFR92]

8 minutes ago, Jylessa said:

Ohhh, so that was it. Thanks for letting us know!

 

We deeply appreciate your hard work 

It's great to get confirmation that the content isn't gone! I don't speak Japanese, so I rely very heavily on the fan-translated videos that get posted here 🙏

[AFR92]

1 hour ago, Jylessa said:

Ohhh, so that was it. Thanks for letting us know!

 

We deeply appreciate your hard work 

Wait a minute...this is from a year ago haha